售后服务的意思、翻譯和例句

是什麼意思

「售後服務」是指在產品或服務銷售後,企業或商家提供的支持和幫助。這通常包括維修、保養、技術支持、退換貨政策等,旨在提高顧客的滿意度和忠誠度。良好的售後服務可以增強顧客對品牌的信任,並促進重複購買。

依照不同程度的英文解釋

  1. Help after buying something.
  2. Support you get after a purchase.
  3. Service provided after a sale.
  4. Assistance following the purchase of a product.
  5. Support and care offered after a customer buys a product.
  6. Post-purchase support and maintenance services.
  7. Customer care services provided after a transaction.
  8. Comprehensive support services that ensure customer satisfaction after purchase.
  9. A range of services aimed at maintaining customer relationships and satisfaction after a sale.
  10. A suite of services designed to assist customers after they have made a purchase.

相關英文單字或片語的差別與用法

1:After-sales service

用法:

指企業在產品銷售後,對顧客提供的各種服務,目的是增強顧客滿意度和忠誠度。這包括維修、技術支持及其他服務。良好的售後服務可以提高顧客對品牌的信任,並促進重複購買。

例句及翻譯:

例句 1:

這家公司提供優質的售後服務,讓顧客非常滿意。

This company offers excellent after-sales service, which makes customers very satisfied.

例句 2:

他們的售後服務團隊隨時準備解決任何問題。

Their after-sales service team is always ready to solve any issues.

例句 3:

良好的售後服務是保持顧客忠誠的關鍵。

Good after-sales service is key to maintaining customer loyalty.

2:Customer support

用法:

專注於幫助顧客解決在使用產品或服務過程中遇到的問題。這可以通過電話、電子郵件或即時聊天等多種方式提供。有效的顧客服務可以提升顧客的整體體驗和滿意度。

例句及翻譯:

例句 1:

他們的顧客服務非常友好,能快速解決問題。

Their customer support is very friendly and can quickly resolve issues.

例句 2:

顧客服務代表會在工作日內回覆所有查詢。

Customer support representatives will respond to all inquiries during business days.

例句 3:

優秀的顧客服務能提升品牌形象。

Excellent customer support can enhance the brand image.

3:Post-sale assistance

用法:

指在銷售完成後,企業為顧客提供的幫助和指導,這包括安裝、使用說明、故障排除等。這種支持有助於顧客更好地使用購買的產品。

例句及翻譯:

例句 1:

我們提供全面的售後協助,確保顧客能順利使用產品。

We provide comprehensive post-sale assistance to ensure customers can use the product smoothly.

例句 2:

售後協助包括產品的安裝和使用指導。

Post-sale assistance includes installation and usage guidance for the product.

例句 3:

客戶在購買後可以隨時聯繫我們尋求協助。

Customers can contact us anytime for assistance after their purchase.

4:Warranty service

用法:

指產品在保修期內,企業承諾對產品進行維修或更換的服務。這通常是吸引顧客購買的重要因素之一,因為它提供了額外的保障。

例句及翻譯:

例句 1:

這個產品附帶一年的保修服務。

This product comes with a one-year warranty service.

例句 2:

如果產品出現故障,我們將提供免費的保修服務。

If the product malfunctions, we will provide free warranty service.

例句 3:

保修服務可以增強顧客對產品的信心。

Warranty service can enhance customer confidence in the product.